You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within seven business days of giving your package to the return shipper, however, in many cases you will receive a refund in a more timely fashion. This time period includes the transit time for us to receive your return from the shipper (4 to 5 business days), the time it takes us to process your return once we receive it ( 2 to 3 business days), and the time it takes your bank to process our refund request (1 to 2 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
All of our Austin Daniel products listed on our website are physically at our store and are ready to be shipped same business day! We will send you an email with the tracking number as soon as we receive full payment. If you are having problems with checkout please feel free to contact us anytime.
Shipping is free anywhere in the United States!!! Our default shipping method is USPS Priority or First Class. Most of the time it will take 2-3 business days for your item to arrive. We do require a signature on orders of $300 or more.
We can ship out via Fedex or UPS upon request. Please contact us if USPS cannot deliver to your address. Please note that Fedex and UPS may take longer than 2-3 business days to be delivered.